Return Policy – rz-resells

At rz-resells, all sales are final.

Due to the nature of our products, we do not accept returns or exchanges unless an item arrives visibly broken or damaged during shipping.

Damaged Items

If your order arrives damaged, you must contact us within 48 hours of delivery.

To be eligible for review, you must provide:

• Clear photos of the damaged item

• Clear photos of the original packaging

• Any additional information we may request to verify the damage

Once the damage is confirmed, we will assess the issue and determine an appropriate resolution, which may include a replacement or a refund.

Non-Returnable Items

The following are not eligible for returns or refunds:

• Items with no visible shipping damage

• Items damaged after delivery

• Incorrect sizing or fit

• Change of mind

Important Notes

• Claims submitted after 48 hours of delivery will not be accepted

• We are not responsible for damage caused by improper use or handling after delivery